ABOUT

YOU'RE NOT ALONE!

THROUGH FLOOD, FIRE, OR MOLD. WE'RE HERE TO HELP.

For 30 years, “Mike Wallace & The Professionals” have been serving Kauai. In 2012 Mike expanded the emergency services division to Flood, Fire & Mold, helping the people of Kauai save their residential homes & commercial property from flood, fire, and mold damage. Owner Mike and his expert team have customized their water mitigation, fire recovery, and mold remediation services with state-of-the-art technology and unparalleled expertise to get the job done right when it matters most. In a flood, fire, or mold crisis, the last thing in the world you want is someone you don’t know or can’t trust to protect you when things are at their worst. The second you call The Professionals, you know you can count on Mike and his team to see you through to a full recovery.

JOINING FORCES WITH PREMIER RESTORATION HAWAII

With the desire to increase their capacity to better serve residents and business owners of Kauai through large storms and disaster events, Mike and the team at The Professionals Kauai partnered with Premier Restoration Hawaii in 2021.  Premier Restoration Hawaii is the state’s largest, locally owned and operated full-service restoration company with locations on Oahu, Maui, Hawai’i Island – and now Kauai! With Premier Restoration Hawaii’s statewide support, Mike’s team on Kauai is truly able to service any job no matter its size or scope.

HELPING A FRIEND IN NEED

One day, Mike got a call from a customer who found himself in a bad situation – a water pipe had burst, leaving his new home under water. At a moment’s notice, Mike drove over with his extraction, drying, and dehumidification equipment and dried up every last drop of water. It was then, The Professionals expanded their diversified selection of services on Kauai to include flood restoration, water damage restoration, fire restoration, and mold abatement. Eager to help more customers, Mike handpicked and trained a team of recovery experts and invested in cutting edge specialized equipment and technology.

RISING TO THE OCCASION

In 2006, Kauai experienced the hardest and longest rain it had seen in decades with almost 150 inches of rain in 30 days. Many homes, office buildings, hotels, and hospitals on the island were wet and in need of recovery and restoration. Mike didn’t hesitate to answer their call. On the faith of his good word, Mike had a plane full of equipment flown in especially to help clients such as the Sheraton Kauai Resort and numerous other VIP home and business owners.

MIKE UNDERSTANDS – HE’S BEEN THERE

In April 2012, The Professionals division that handles emergency response officially became Rescue Services – Urgent Care: Flood, Fire & Mold. Almost immediately they were put to the test when a massive flood overtook Mike’s 20,000 square foot equipment storage facility. When the flood finally subsided, Mike and his team went to work doing what they do best: they freed their facility from every speck of water, mud, and silt while simultaneously rescuing the people who make up the heart of their business – the customers.

BACK TO THE RESCUE

In the midst of dealing with his own disaster, Rescue Services was on call to save the people of Kauai whose homes and businesses had been devastated by the flood. Hotel managers, insurance companies, and homeowners call on Mike because they know and trust that as soon as they pick up the phone to call Rescue Services, a knowledgeable expert and caring person is there with the right tools and skills to make the trouble and stress of water damage, flood, fire, and mold damage disappear.

“When it’s all over, I want to look you in the eyes and make sure you’re 100% satisfied.”